Texas Jury Awards United Passenger $3.8m

I bought a first-class ticket to be comfortable on my flight. Instead, as a result of the actions of the United Airlines contract workers, both during and after I was dropped. This was the truly the flight from hell.
— Erica Fulton

On January 22, 2019, a federal jury serving the United States District Court for the Southern District of Texas unanimously ordered United Airlines and its contractor AirServ to pay $3,800,000.00 to disabled passenger Erica Fulton of St. Petersburg, FL, who was dropped by airline employees as they transferred her from her chair into her first class seat.


Fulton, who is represented by Houston attorneys Sean Roberts, Jonathan C.C. Day, and Anjali Sharma of Roberts Markland LLP, was diagnosed in 2012 with a degenerative spinal disease that requires her to use a wheelchair for mobility.